Gustavo “Gus” Coutin, Owner of Total Technical Solutions
My name is Gustavo “Gus” Coutin, Owner of Total Technical Solutions LLC. and it is my pleasure to introduce myself to you. My experiences have carried me through almost 25 years of personal experience in radio communications, satellite communications, network communications (WAN and LAN), training and project leadership. There have been many projects across commercial, military and civilian aspects, with my experience being utilized at the Division and JNCC-A in Afghanistan working with many traditional and nontraditional elements to ensure critical communications systems and processes were adhered to and that scope of work and documentation were completed for effort capture. Another key position I held was that with the USCENTCOM in Tampa, Florida as the Lead for all voice communications in CENTCOM’s area of operations, to include, IRIDIUM, BGAN, INMARSAT, VOIP (600+ users) and PBX/Keys systems (1300+ users).
I believe that IT can be an asset for any company with a higher return on investment for the company. With the proper training and resources a companies IT team can allow a company to utilize its people across multiple disciplines with less time to get up to speed to support an upcoming or ongoing project.
My experiences have taken me from supporting commercial stores to supporting our soldiers in some of the most austere conditions in the world, to include four-plus years in Iraq, four-plus years in Afghanistan, one year in Africa supporting a change of command and traveling to five countries as well as time in Jordan, Qatar, Dubai, Djibouti and Kyrgyzstan. My ability to accept and learn from other cultures has allowed me to take experiences and pass those on to new technicians as well as veterans in various respective IT fields, to allow for timely completion of many multilayered communications projects.
I have led many of today’s industry experts and have seen many of them develop into successful business owners and technical directors. This common background has allowed me to see success and proper management of technical assets as well as less successful management styles, which are in of themselves all learning experiences.
My experiences have shown that the best investment is the resource that is properly trained, mentored and motivated and this is Total Technical Solutions practiced belief.
Gustavo holds the following industry education & certifications:
- Doctoral Candidate
- Masters of Information Systems
- Adjunct Professor Business and Technology
- PMI PMP
- Microsoft Certified Professional
- Cisco Certifications
- Comptia Security+ CE, Network+, Linux+, Project+
- US DOD Information Assurance Security Officer
- ITIL foundations version 3